Billtobox & MAN

Your digital link to MAN

Simplify your administration with Billtobox: the all-in-one solution for invoicing and document management. With our practical guides, you can start quickly and effortlessly.

Step by step, getting started

Helpful tools

Our onboarding guide takes you through the process of getting started with your Billtobox, step by step. Discover helpful tips and tricks to get started quickly and get the most out of this efficient solution.

Onboarding guide

A complete guide to setting up your account and sending your first invoice

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What is Billtobox?

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FAQs

What have other users asked?

Find what other customers have asked about Billtobox here.
Can't find what you're looking for here or do you have general questions about features?
We recommend visiting our help pages.

How much does it cost to use Billtobox?

Depending on the features you need, Billtobox is Billtobox as a Premium or Optimum subscription. Check out the different packages we offer on our website.

Plus, you can start with a 30-day trial to try out Billtobox 's many features before deciding which subscription best suits your needs.

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I have a purchase order from MAN. What details should be included in the Billtobox invoice?

When you create an invoice for a purchase for which you have received a purchase order (PO) from MAN, you must ensure that the invoice fully matches the PO.

In this case:

  • Enter the PO number in the designated field in the invoice header
  • The number of lines on your invoice should match the number of lines on the PO.
  • When invoicing based on a purchase order, it is not necessary to include MAN's cost center additionally on the invoice.

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How can I add other users to my company's Billtobox account?

A Premium or Optimum subscription allows a total of up to 3 users to access your business.

If you want to give another user access to your company's Billtobox, you can invite them to create their own access.

Here's how you do it:

  1. Go to Settings > Users and click + Invite new user.
  2. Enter their name, email address and language and designate the roles you want to assign to them.
  3. Click Send Invitation.

Learn more about the different user roles on our help pages here: What tasks belong to each role?

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Which invoice is relevant for tax purposes: the uploaded PDF or the resulting structured invoice?

If there’s a difference between the data in the original PDF from your ERP system and the document you created in Billtobox to send to MAN (for example, typing errors), the document from your ERP system will be considered the original invoice.

I can't find my question here - where can I get more help?

For more frequently asked questions, you can download the full FAQ documentation in our Resources section. Click here to access all answers and more detailed information.

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If you need help using Billtobox, such as questions about preparing or submitting invoices, you can go directly to our comprehensive help pages. There you will quickly find answers to the most frequently asked questions and detailed explanations of all functionalities.

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Can't find what you're looking for on our help pages? Then feel free to contact our customer support team via the contact form on our website or via our dedicated email address support@billtobox.com.

Does your question relate specifically to your interaction with MAN, such as a purchase order, invoice processing status or payment? If so, please use the MAN Accounting contact form on MAN's supplier portal.

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What purchase order number formats are allowed?

Please refer to the additional information file for Billtobox published on MAN's supplier portal: BANQUP Info_EN.pdf(man.eu).

Where can I find the right cost center for my bill?

Please refer to the additional information file for Billtobox published on MAN's supplier portal: BANQUP Info_EN.pdf (man.eu).

Can I also use Billtobox to exchange documents with other business partners?

Yes, you can choose to use Billtobox to send documents to other customers as well as receive documents from your suppliers digitally. Take advantage of our easy functionality to invite business partners - just click the button at the top right of the platform and choose your preferred invitation method for both customers and suppliers.

I don't have a purchase order from MAN. Can I still use Billtobox ?

Yes, you can still use Billtobox to send your invoices to MAN, but in that case you must make sure you include the cost center on the invoice where applicable. Simply leave the PO number field in the invoice header blank.

I don't have a VAT number. Can I use Billtobox then?

A VAT number is not required for the Billtobox-onboarding process. However, to ensure your invoice is sent through the right processing system, we require either your VAT number or your IBAN. Therefore, at least one of these two details must be entered.

Contact us

If you need help using Billtobox, you can visit our comprehensive help pages.

Can't find what you're looking for on our help pages? Then feel free to contact our team via the contact form on our website or via our email address billtobox

Does your question relate specifically to your interaction with MAN, such as a purchase order, invoice processing status or payment? If so, please use the MAN Accounting contact form on MAN's supplier portal.

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