Belgium - NL
Kreatos is an established name in the Belgian hairdressing world. With more than 120 salons spread across Flanders, the chain combines a strong brand identity with a mix of own salons and franchise locations. The organization is centrally managed from the head office in Antwerp, where the accounting of the own salons and the administrative follow-up of some of the franchisees are also monitored.
Until recently, invoicing for salons managed or administratively monitored by Kreatos was handled through a shared mailbox. Salons and suppliers sent their invoices via email, after which they were manually sorted by file and manually processed. This made the process time-consuming and increased the risk of errors or missing documents. As the number of salons grew, it became increasingly difficult to keep oversight. Kreatos wanted not only to improve efficiency, but also to prepare for the mandatory e-invoicing obligation in 2026.
Kreatos came into contact with Billtobox through an indirect connection. The platform was already in use at a previously acquired salon, and its clear structure and user-friendliness immediately appealed. Kreatos decided to centralize all its own files in Billtobox.
All salons involved were connected to the Peppol network, allowing suppliers to submit their invoices directly in electronic format. These are automatically delivered to Billtobox, where they are centrally bundled, smoothly approved, and processed. Thanks to the integration with the internal accounting system, the entire process is now much faster and more accurate.
"It really eases our daily workload. All invoices come in the same way, are automatically read and exported to our systems. With the upcoming obligation, I expect that soon we will receive 99% of all invoices with certainty." Koen Conings, Kreatos
With Billtobox , Kreatos digitizes the entire invoicing flow of its own salons and the salons for which it manages administration. What used to be a fragmented and manual process is now evolving into a centralized and digital process. The first results are clear: more efficiency, fewer errors and a much better overview. An important step towards a future-proof administration, ready for mandatory e-invoicing in 2026.
The smartest way to receive, process and pay inbound invoices, generate and send outbound invoices, get paid and maintain a complete overview.
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