Wine Estate Haksberg is a celebrated Belgian vineyard located in Tielt-Winge, known for producing award-winning wines that reflect the unique character of the region. Their picturesque vineyard offers a variety of white, rosé and red wines and creates a memorable experience for visitors who come to taste and purchase their fine selections.

‍

The challenge

During a popular wine tasting event, Wine Estate Haksberg faced the challenge of efficiently managing transactions for a large number of guests. With many guests eager to purchase bottles on the spot, long queues and the need for additional payment equipment were potential problems. The winery was looking for a solution that would streamline transactions and improve the customer experience.

‍

The solution

Unifiedpost's Banqup Terminal solved the problem effortlessly by giving each winery staff member their own payment terminal. By turning smartphones and tablets into mobile payment terminals, employees were able to generate QR codes that customers could scan and pay directly. This eliminated the need for additional hardware; all transactions were deposited directly into the Banqup Business Wallet of the winery and allowed guests to complete their purchases without standing in line.

"I don't understand why not everyone uses the Banqup Terminal app."
Hilde Rutten, Wine Estate Haksberg

‍

The benefits of using Banqup Terminal

• Faster payment processing: More than 80% of Wine Estate Haksberg's transactions were handled through the Banqup Terminal app, significantly speeding up the payment process.
• No queues or bottlenecks: Each employee had their own mobile terminal, so transactions ran smoothly with no queues.
• Convenience for guests: Customers could easily complete their purchases while enjoying the event, even while tasting and socializing.
• Immediate deposit of funds: All payments were transferred directly to the winery's Banqup Business Wallet , making financial operations during the event smooth and efficient.

‍

Conclusion

Banqup Terminal was key to the consistent success of Wine Estate Haksberg's event. The app provided a convenient, fast and queue-free payment solution that not only increased sales, but also improved the overall guest experience. Using Banqup Terminal , Wine Estate Haksberg created a smooth, enjoyable event where both wine and customer satisfaction flowed richly.